Bay City Pet Travel | FAQs
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Frequently Asked Questions About Bay City Pet Travel
Animal Transport Services.

How old does my dog / cat need to be?

All animals must be 8 weeks to fly with Virgin Australia Cargo . If they are between 8 and 12 weeks old, they must have a Valid Fit to Fly certificate.

Fit to Fly Certificates must be filled out and signed via a Veterinarian within 14 days of travel.

Can I have more than one dog/cat in the crate?

Providing all animals in the crate are less than 6 months of age, are from the same litter and weigh less than 14kgs each, you can put up to three puppies/kittens into the one crate. You will need to ensure that the crate is of suitable size to accommodate all of the animals inside. This does vary between carriers.

How many dogs/cats can I send at once?

Unfortunately most airlines limit crates to 4 crates per flight. This is subject to availability. If you have multiple animals that require transport, please contact us and we will see what we can arrange for you.

What sort of crate do I need?

All animals will travel in an Airline Approved plastic crate joined together with nuts and bolts.

What size crate will I need?

This all depends on the size of your animal. Please visit our Crates page to see more specific information on how to measure your pet to determine the correct size for transport.

Can I use my own crate?

You certainly can! Providing that your crate is in acceptable condition and is airline approved, you are more than welcome to use your own crate.

When should I feed my pet before flying?

We recommend to not feed your dog/cat on the day that they are flying. Dogs and cats can last several days without food so they will not starve. Water is provided for them throughout the duration of travel so that they have access to clean water to help minimise any dehydration.

Should you need to feed your animal for medical reasons ,it is important that your dog/cat is only fed a small meal no earlier than four hours prior to flying. If you feed your pet too much or too soon, it’s risk of getting travel sickness greatly increases.


Please also remember if you are feeding the animal prior, that if it doesn’t have time to toilet BEFORE flying, then it may do so during the flight which can make quite the mess. Your dog / cat might also be refused transport by the carrier if it has soiled it’s crate prior to transport.

Where would my dog / cat be on the plane?

Animals are kept in the cargo hold in an area specifically designed for them. It is air conditioned and usually dark to help encourage the animal to relax and sleep.

Can my dog / cat travel on the same flight as me?

Providing that there is space available, absolutely! Just remember that you will need to lodge the animal 90 minutes prior to departure. Be sure to include your flight details to us when the time comes to book the flight.

Do you have a question that we’ve not answered here? Please feel free to call us on 1300 15 15 20 to discuss your pet’s needs or contact us.

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Watch Some of Our Happy Bay City Pet Travel Customers